Returns accepted within 30 days of delivery. We charge a 10% restocking fee for returned items. Original shipping charges are non-refundable unless the item was received damaged, defective, or incorrect. To qualify, items must be unused, unworn, in their original packaging, and include all tags and proof of purchase. Approved returns require the customer to cover return shipping costs unless otherwise stated. Damaged or incorrect items are eligible for a prepaid return label. To start a return, email theotarealm@gmail.com.
More details can be found here: https://otarealm.com/policies/refund-policy
